Cex-Trade Terms & Conditions

Before using or accessing Cex-Trade.io website you should read Cex-Trade.io Terms And Conditions (“Agreement”) carefully and understand all the terms and conditions, the Agreement consist of the main body, policy of privacy, as well as any rules, statements, instructions, etc. that this website has published or may publish in the future.


By accessing, downloading, using or clicking on “I agree” to accept any Cex-Trade.io Services, you agree that you have read, understood and accepted all of the terms and conditions stipulated in these Agreement alongside any other agreement you may be required to accept such as Privacy Policy. In addition, when using some features of the Services, you may be subject to specific additional terms and conditions applicable to those features.


This Website only provides online transaction and platform services for you to engage in digital asset trading activities through this Website. This Website does not participate in the transaction of digital assets as a buyer or seller. This Website does not provide any services relating to the replenishment and withdrawal of the legal currency of any country.


I. Definitions


Terms used in these Terms of Use shall be interpreted in accordance with the definitions provided below:

- Account: means an account registered by the User on the Platform and/or on the Cex-Trade mobile application.

- KYC: means the “know-your-customer” process that Cex-Trade has put in place before entering into a business relationship or conducting transactions with its Users

- Buyer: means the User who makes an Order to buy Crypto-currencies through the Platform and/or the User whose Order is accepted by the Seller depending on the context.

- Commission: means a fee charged by or on behalf of any third party (e.g. bank, payment service provider).

- Crypto-currency: means spot centralized digital representation of value.

- Deposit: means a Transaction involving transfer of Funds to the Account Wallet address.

- External Wallet: means a Crypto-currency or Fiat wallet that is not part of the Cex-Trade platform but can be indicated on the Cex-Trade platform.

- Fiat currency: means government-issued currency, which is regulated in its country of issuance through government regulation or law.

- Order: means the User’s offer on the Cex-Trade platform to buy or sell Crypto-currency.

- Platform: means an appropriate environment created by Cex-Trade that allows to Trade Crypto-currencies.

- Closing a position: means either buying or selling of Crypto-currency, which essentially results in reduction of client’s open position. Closing a position means bringing a transaction to an end, incurring any related profits or losses as a result.

- Seller: means the User who submits an Order to sell Crypto-currencies through the Platform and/or the User whose Order is accepted by the Buyer depending on the context.

- Services: means all services provided by Cex-Trade.
- Website: means Cex-Trade website at https://cex-trade.io.

- Mobile App: means Cex-Trade App at https://play.google.com/store/apps/details?id=app.cex_trade.io

- Transaction fee: means a fee which charged by Cex-Trade for each completed Transaction.
- User: means a person or an entity that uses the Services, agrees to follow the Terms of Use and is a holder of an Account.

II. Our Services

The Services allow all Users of the Platform (with limitations mentioned in these Terms of Use) to Trade Crypto-currencies with other Users.


Upon completion of the registration and identity verification for your Cex-Trade Account, you may use various Cex-Trade Services, including but not limited to, Crypto-to-crypto Trading, Crypto-to-Fiat Trading, Savings services, Staking, IEO Launchpad, in accordance with the provisions of these Terms (including Cex-Trade Platform Rules and other individual agreements).


The User is solely responsible for understanding and complying with any and all laws, rules and regulations of his/her specific jurisdiction that may be applicable to the User in connection with the use of any and all services, products and content of Cex-Trade.


The User acknowledges and agrees that, when completing Trading Transactions, he/she is trading with other Users, and that Cex-Trade acts only as a provider of technical services in such Transactions, not as the counterparty to any Trade.


Cex-Trade has the exclusive authority to determine which Digital Assets are listed on the platform and may add or remove Digital Assets from the platform in its sole discretion, from time to time. Cex-Trade may also change the order size available for each Digital Asset. In respect of such additions, removals, or amendments, Cex-Trade may, but is not obliged to, notify Users in advance and Cex-Trade shall have no liability to Users in connection with such additions, removals or amendments.


2.1 Crypto-to-crypto and fiat Trading


Upon completion of the registration and identity verification for your Cex-Trade Account, you may conduct Crypto-to-crypto Trading on Cex-Trade in accordance with the provisions of these Terms and Cex-Trade Platform Rules.


Upon sending an instruction of using Cex-Trade Services for Crypto-to-crypto Trading (an “Order”), your account will be immediately updated to reflect the open Orders, and your Orders will be included in Cex-Trade’s order book to match other users’ Orders. If one of your Orders fully or partially matches another user’s Order, Cex-Trade will execute an exchange (a “Transaction”). Once the Transaction is executed, your account will be updated to reflect that the Order has been fully executed and closed, or the Order has been partially executed. The Order will remain uncompleted until it is fully executed or cancelled under paragraph (b) below.


You agree to pay Cex-Trade the fees specified in https://cex-trade.io/fees. Cex-Trade may, in its discretion, update the fees at any time. Any updated fees will apply to any sales or other Transactions that occur following the effective date of the updated fees. You authorize Cex-Trade to deduct from your account any applicable fees that you owe under these Terms.


2.2 Savings Service


Cex-Trade offers Savings system, a service to provide Users with value-added services for their idle Digital Assets. To use Cex-Trade Savings service, you must be registered in Cex-Trade Platform and identity verification has to be passed for your Cex-Trade Account.


When using Cex-Trade Savings service, you should note that:


- Savings assets will be used in crypto-currency leveraged borrowing and other businesses

- When you use Cex-Trade Savings service, you should fully recognize the risks of investing in Digital Assets and operate cautiously.

- You agree that all investment operations conducted on Cex-Trade represent your true investment intentions and that unconditionally accept the potential risks and benefits of your investment decisions.

- Cex-Trade reserves the right to suspend or terminate Savings service If find it necessary, at any time.


2.3 Staking Service


Cex-Trade launch Staking Programs for specific types of Digital Currencies to reward, as per certain rules, users who hold such Digital Currencies in their Cex-Trade Accounts. When participating in Staking Programs, you should note that:


a. Cex-Trade does not guarantee Users’ proceeds under any Staking Program;

b. Cex-Trade has the right to initiate or terminate Staking Program for any Digital Currencies or modify rules on such programs in its sole discretion;

c. Cex-Trade has the right to take necessary steps in accordance with these Terms or Cex-Trade Platform Rules, including, without limitation, freezing Cex-Trade Accounts or deducting the Digital Currencies awarded to Users who violate the rules of respective Staking Programs.


2.4 Cex-Trade Convert


a. After completion of the registration and identity verification for your Cex-Trade Account, you may be able to use Cex-Trade Convert Service, which enable Users to buy and sell Digital Assets.

b. For the conversion between a supported trading pair of Digital Assets, Users may place a market order, by specifying the type and amount of the Digital Asset to be converted or a limit order.

c. It is the User’s responsibility to check the competitiveness of the price and decide whether to accept the Convert Quote or not within the specified time. User’s acceptance of the Convert Quote (the “User Trade Request”) authorizes Cex-Trade to temporarily lock the User’s Digital Assets that are to be converted until the conversion is completed.

d.  Cex-Trade shall not be held responsible for potential loss or opportunity cost in connection with any price change of the Digital Asset being processed during this settlement period.

g. It is recommended that Users conduct independent research into different Digital Assets prior to using Cex-Trade Convert Service. Users bear full responsibility for any profit or loss in connection with their use of the Cex-Trade Convert Service.


III. Clarification and revision of provisions

You agree to continue to be bound by any amended terms and conditions and that Cex-Trade has no obligation to notify you of such amendments. You acknowledge that it is your responsibility to check these Terms periodically for changes and that your continued use of the Website and Services offered by Cex-Trade following the posting of any changes to the Terms indicates your acceptance of any such changes.


We reserve the right to amend this Agreement from time to time, and disclose such amendment by way of announcement on the Website without sending a separate notice to you on your rights. The date when the amendment is made will be indicated on the first page of the amended agreement. The amended agreement will take effect immediately upon announcement on the Website. You shall browse this Website from time to time and follow information on the time and content of amendments, if any, made to this Agreement. If you do not agree with the amendments, you shall stop using the services offered by this Website immediately; if you continue to use the services offered by this Website, it shall be deemed that you accept and agree to be bound by the amended agreement.


IV. Verification

Identification and verification procedures (also known as 'Know Your Customer' or 'KYC') are required for all the Transactions. If the User refuses to provide required documents and information under KYC, Cex-Trade reserves the right to immediately terminate the Services provision to the User.


The User undertakes to provide Cex-Trade with correct and relevant documents and personal information contained therein. In case the User provides counterfeit documents and false personal information, such behavior will be interpreted as a fraudulent activity.


The User hereby authorize Cex-Trade to, directly or indirectly (through third parties), make any inquiries we consider it necessary to check the relevance and accuracy of the information provided for verification purposes.


V. Termination of Agreement

Suspension of Accounts: You agree that Cex-Trade shall have the right to immediately suspend your Cex-Trade Account (and any accounts beneficially owned by related entities or affiliates), freeze or lock the Digital Assets or funds in all such accounts, and suspend your access to Cex-Trade for any reason including if Cex-Trade suspects any such accounts to be in violation of these Terms, our Privacy Policy, or any applicable laws and regulations. You agree that Cex-Trade shall not be liable to you for any permanent or temporary modification of your Cex-Trade Account, or suspension or termination of your access to all or any portion of Cex-Trade Services in case of we detect unusual activities or unauthorized access to the Cex-Trade Account.


The User hereby agrees that the suspension/termination of an Account shall not affect the payment of the commissions due for past transactions on the Website or User’s obligation to refund amounts which are due to Cex-Trade owing to wrongful transfers made to the User’s Cex-Trade Account or bank account. Upon termination, Users will receive any monies owed to them via their registered bank account with Cex-Trade. A User whose Account has been suspended or terminated may at the sole discretion of Cex-Trade be banned from opening fresh Accounts and/or from trading on/using the Website in future.


The User may terminate the Terms of Use and close their Account at any time, following settlement of any pending transactions.


VI. AML/KYC Policy

Cex-Trade Anti-Money Laundering and Know Your Customer Policy (hereinafter - the “AML/KYC Policy”) is designated to prevent and mitigate possible risks of Cex-Trade being involved in any kind of illegal activity. Both international and local regulations require Cex-Trade to implement effective internal procedures and mechanisms to prevent money laundering, terrorist financing, drug and human trafficking, proliferation of weapons of mass destruction, corruption and bribery and to take action in case of any form of suspicious activity from its Users.


AML/KYC Policy covers the following matters:


-Verification procedures: Cex-Trade’s identity verification procedure requires the User to provide Cex-Trade with reliable, independent source documents, data or information (e.g., national ID, international passport, bank statement, utility bill). For such purposes Cex-Trade reserves the right to collect User’s identification information for the AML/KYC Policy purposes. Cex-Trade will take steps to confirm the authenticity of documents and information provided by the Users. All legal methods for double-checking identification information will be used and Cex-Trade reserves the right to investigate certain Users who have been determined to be risky or suspicious.


-Compliance Officer: The Compliance Officer is the person, duly authorized by Cex-Trade, whose duty is to ensure the effective implementation and enforcement of the AML/KYC Policy. It is the Compliance Officer’s responsibility to supervise all aspects of Cex-Trade’s anti-money laundering and counter-terrorist financing


-Monitoring Transactions: The Users are known not only by verifying their identity (who they are) but, more importantly, by analyzing their transactional patterns (what they do). Therefore, Cex-Trade relies on data analysis as a risk-assessment and suspicion detection tool. Cex-Trade performs a variety of compliance-related tasks, including capturing data, filtering, record-keeping, investigation management, and reporting


-Risk Assessment: Cex-Trade, in line with the international requirements, has adopted a risk-based approach to combating money laundering and terrorist financing. By adopting a risk-based approach, Cex-Trade is able to ensure that measures to prevent or mitigate money laundering and terrorist financing are commensurate to the identified risks. This will allow resources to be allocated in the most efficient ways. The principle is that resources should be directed in accordance with priorities so that the greatest risks receive the highest attention.


VII. Fees


Cex-Trade reserves the right to levy fees to users for the use of Cex-Trade’s services. At Cex-Trade’s sole discretion, the fees can be adjusted at any time. Adjustments to the fees will be provided in notices on the Cex-Trade webpage the Fees. It is the responsibility of the user to be aware of any adjustments that have been advertised.


VIII. Risk Disclosure statement

Trading Tokens can be extremely risky and each particular Token has a unique feature set that makes it more or less likely to fluctuate in value. In addition, factors beyond Cex-Trade’s control may affect market liquidity for a particular Token, such as regulatory activity, market manipulation, or unexplainable price volatility. Blockchain networks may go offline as a result of bugs, hard forks, or a number of other unforeseeable reasons. Cex-Trade does not assume the risk of losses due to trading or due to factors beyond its control regarding the viability of specific blockchain networks. As a general matter, we advise Users with limited trading experience and low risk tolerance not to engage in active trading. Speculating on the value of Tokens is high risk and Users should never trade more than they can afford to lose.


Understanding Tokens requires advanced technical knowledge. Tokens are often described in exceedingly technical language that requires a comprehensive understanding of applied cryptography and computer science in order to appreciate inherent risks. Listing of a Token on Cex-Trade does not indicate approval or disapproval of the underlying technology regarding any Token, and should not be used as a substitute for your own understanding of the risks specific to each Token. We give you no warranty as to the suitability of the Tokens traded under these Terms and assume no fiduciary duty in our relations with you.


You accept the risk of trading Tokens. In entering into any transaction on the Platform, you represent that you have been, are, and will be solely responsible for making your own independent appraisal and investigations into the risks of the transaction and the underlying Tokens. You represent that you have sufficient knowledge, market sophistication, professional advice and experience to make your own evaluation of the merits and risks of any transaction or any underlying Token.


You are responsible for complying with applicable law. You agree that Cex-Trade is not responsible for determining whether or which laws may apply to your transactions, including tax law. You are solely responsible for reporting and paying any taxes arising from your use of the Services.


IX. Announcement

Please be aware that all official announcements, news, promotions, competitions and airdrops will be listed on https://cex-trade.io/announcement/.


X. Privacy Policy

Access to Cex-Trade Services will require the submission of certain personally identifiable information. Please review Cex-Trade’s Privacy Policy at https://cex-trade.io/cms/privacy-policy.

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